Office Protocol

Learn about business etiquette, such as proper office conduct, the level of formality, punctuality, business attire, use of titles and other important topics. Below is a brief excerpt from this section:  

There are three types of business cultures in Spain. The first is characterized by modern industries that receive significant foreign investment and embrace innovative management techniques. The second is typified by traditional small family businesses, which make up the majority of the GDP. Finally, there are the major banks, which inhabit a middle ground between the other two cultures.
Punctuality in Spain means arriving within 15 minutes of the scheduled time. It is usual to call, explain and apologize if additional delays occur.
Spaniards can be animated and gregarious. They are immediately friendly with new acquaintances but build relationships based on long-term loyalty and trust. Personal relationships are very important, both socially and in business, as this helps to establish trust. For business (or any other) matters, quality of character is more important than business experience. People tend to be very conversational and there is always casual discussion before entering into business. Those who have a sense of humor and an ability to entertain will have much more success in Spanish business dealings than those who do not.

This is just a brief sample of the extensive information in the GoinGlobal Spain Career Guide, which is carefully researched and regularly updated by local career experts.

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