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Writing a Resume for the Australian Job Market

2009-01-01
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 :: Career News

Writing a Resume for the Australian Job Market
By Gayle Howard

Resumes in Australia have changed dramatically over the past few years. Not too long ago, your date of birth, marital status and interests took "pride of place" on page one, followed closely by education and the ubiquitous set of generic skills that the masses all claimed to possess. Was there a person in Australia who didn't declare they had "excellent communication and interpersonal skills" and that they were "team players" with "strong organizational skills"? If a smattering of these people existed, they were certainly in the minority of Australian workers!

In the fast moving pace of today's global workforce, resumes have to keep up with changes in legislation, public perception, and with what is considered "politically correct." Whether the reason lies behind the vast resources of the Internet and greater exposure to the international community or not, resumes in Australia have come of age, are being recognized as a critical selling tool, and are the first step in gaining an edge on a highly competitive workforce.

CV or Resume?
A resume in Australia is more often than not referred to as a CV (Curriculum Vitae). While strictly speaking a resume and a CV are two distinct documents—the curriculum vitae being traditionally used by the medical, scientific and academic communities—the term CV has been embraced as an industry standard regardless of the type of document it is.

While resumes vary appreciably in terms of style, format, and approach depending on the job seeker's talents and the market they hope to penetrate, there are a few absolutes when composing an employment document for the Australian job market.

Australian Spelling
Spelling is a particular issue. Words often considered "misspelled" are frequently those deemed as "American English." Common misspellings include words like centre (not center), cheque (not check), specialise (not specialize), and licence (not license). Most American spellings will be considered glaring spelling errors on an Australian resume, and only serve to reinforce the candidate's lack of familiarity with the norms of the country. The suggestion is to set the word processing software to Australian English, or English UK, and take prompts from there. If unsure, an outstanding internet reference for clarifying these spelling anomalies can be found at the Australian Macquarie Dictionary site.

Technical Details
Paper size in Australia conforms to European standards. It is expected that a resume will be composed using A4 size paper (217mm x 297) and not U.S. letter size (8"x11").

Desirable Size
Australian employers and recruiters tend to agree about the length of Australian resumes across all industries and occupations. One-page resumes tend to be particularly out of style; this format is widely considered as lacking in detail. Living in a country with only 20 million and a land mass almost the size of the United States, it's clear Australians are used to "spreading out," and this also translates to resumes! White space is considered desirable for easy reading, with one inch (2.54cm) margins acknowledged as the industry norm, and information spreading from two to four pages considered an appropriate length. Resumes extending to five or more pages are, for the most part, considered unnecessary.

Intention of Direction
So, what are the key components of an Australian resume? Well, a "theme" is definitely important. Just as a person seeks a particular genre of novel at a bookstore, the reader needs to be presented with information that supports the book's theme. Consequently if a job candidate wants to pursue a career in the Information Technology industry, for example, then providing lengthy non-IT descriptions of unrelated work will detract the reader from the overall "theme" of the resume. Similarly, an individual with two potential career possibilities should showcase his or her talents in two separate resumes, rather than placing a confusing assortment of non-matching skills for the employer to "take their pick" of which ones they would prefer!

Consider the case of a classroom teacher, who may be interested in theater acting and media arts. Could the following "skills" be considered anything but confusing by the reader?

Employment Skills:

> Classroom Teaching & Discipline
> Curriculum Development
> 5'6" tall, blue eyes, blonde, 34-28-26
> Experience in theater production of Hair
> Understudy for part of "Hooker" in the "Best Little Whorehouse in Texas"
> Children with Special Needs. While the above example is played for laughs, comparable poor decisions are not uncommon and Australian decision-makers are likely to quickly discard a resume that presents the individual as a "Jack (or Jane)-of-all-Trades." In other words, a job seeker must quickly establish where they are heading, what they are applying for, and must support their case through a resume that showcases and supports their achievements.

Duties, Responsibilities or Achievements?
In recent times, Australian resumes have transitioned from primarily "duties-based" to "achievement-based," mirroring the rapid increases in employee working hours, the intense job-market competition, and the perception of employers that employees at all levels should be increasingly productive. Solid thought should be given to initiatives, special ideas, or inroads the candidate made during their employment, that distinguished them from their peers.

Let it all hang out? Not anymore!
A hallmark of the Australian resume in mid-eighties to early nineties was to "let it all hang out." Routinely at the conclusion of each employment, text would invariably explore why the employee chose (or was chosen to) leave that company. "Reasons for Leaving" typically ran from the obvious "to seek new challenges" to the completely inappropriate "ideas differed from management, prompting my decision to leave." Despite some individuals still believing that the resume should fully disclose minute detail, this way to "shoot yourself in the foot" has all but disappeared from the Australian resume in the new millennium.

First Person/Third Person
Australians are known as outgoing people who aren't shy about voicing their achievements; yet bragging is considered immodest. To circumvent the constant references to "I, me, my, our", Australian resumes omit the first-person references. In place of "I spearheaded a new procedure that increased productivity by 45%" the preferred way is to say, "Spearheaded a new procedure..." The trend in the early '90s to refer to the job candidate in the third-person, i.e. "John spearheaded a procedure..." has virtually disappeared from the Australian resume, although it is still routinely used in company biographies.

Education
Education is highly prized in Australia and impresses many employers; studies should be disclosed along with any training that supports the candidate's employment goals.

Personal Details
Personal details, once considered a prominent fixture on an Australian resume, have all but disappeared in today's "career marketing" documents. Certainly legislation prohibits employers from quizzing job candidates on their marital status, date of birth, and religion, and although many in Australia still volunteer this information, together with hobbies and interests, there is a growing trend away from revealing what most consider being irrelevant to the candidate's capacity to perform their job well.

References
Unlike most of their American counterparts, references are still routinely disclosed on the Australian resume, although this, like many other components of the traditional Australian resume, is a declining trend. Privacy seems to be a particular case in point, where many job candidates have found that their references (or referees as frequently called by many Australians) have been contacted for purposes other than to provide a reference! In today's large databanks of names and contact information, many job candidates are wisely recognizing the need to shield these cherished "assets" until a firm job offer is presented, and simply place "Available upon request" under the Reference heading.

Government applications are a clear exception to the rule where job candidates are customarily required to disclose full reference details, and on occasion, obtain a written report on the job candidate by responding to a series of job-specific and performance-based questions.

Summary
If there's one absolute to composing a resume for the Australian job-market, it is "nothing stays the same." In a rapidly changing employment market, employers are continually seeking new ways to uncover the talents of the people they hire, and new ways to reveal their strengths. As their tactics evolve, so should those of the savvy Australian job hunter, who will know the current trends sufficiently to stay ahead of the game.

About Gayle Howard
Gayle Howard is the first Australian to be awarded dual certifications as a Certified Professional Resume Writer (CPRW) and a Certified Resume Writer (CRW). She is also Australia's only Credentialed Career Master (CCM). Her work has been featured internationally and she is the author of the eBook "PS You Need a Resume!". Email Gayle


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